Privacy Policy.

This Privacy Policy describes how Brain Apes, LLC (referred to as "Brain Apes," "we," "us," or "our") collects, uses, shares, and protects information about visitors and clients of brainapes.com and the services we provide. By using our website or our services, you agree to the practices described in this Policy.

1. Who we are

Brain Apes, LLC is a consulting and coaching firm headquartered in Brevard County, Florida, USA. We provide executive visibility, positioning, and go-to-market services to founder-led and expert-led companies.

For privacy questions, contact us at [email protected].

2. Information we collect

Information you provide to us directly

When you submit a form, schedule a call, send us an email, or engage us as a client, we may collect:

• Name, email address, phone number, and company name.
• Job title or role and business context you share with us.
• Content of your messages, briefs, files, and questions you submit.
• Billing and payment information you provide to our payment processor.
• Account credentials and access shared with us during an engagement (handled per our Data Protection guidance in the Terms).

Information collected automatically

When you visit our website, we and our service providers may collect:

• Device and browser information, including IP address, browser type, operating system, language, and time zone.
• Usage data, such as pages viewed, links clicked, scroll depth, referral source, and time spent.
• Cookies, pixels, and similar tracking technologies described below.

Information from third parties

We may receive information about you from third parties, including:

• Booking and scheduling tools (Calendly) when you book a call with us.
• Payment processors (Stripe) when you pay an invoice or subscribe to a service.
• Analytics providers and advertising platforms.
• Public sources such as LinkedIn or company websites used to research a fit.

3. How we use your information

We use the information we collect to:

• Respond to your inquiries and schedule calls.
• Provide, maintain, and improve our services.
• Process payments and manage subscriptions and renewals.
• Communicate with you about engagements, schedule changes, deliverables, and updates.
• Send service related emails and, where permitted, marketing communications you may opt out of at any time.
• Operate and secure our website and detect or prevent fraud and abuse.
• Comply with legal obligations and enforce our agreements.
• Aggregate and anonymize data for internal analysis and reporting.

4. How we share your information

We do not sell your personal information. We share information only as described below:

• Service providers. Vendors that help us run the business, such as payment processors, scheduling and email tools, hosting, analytics, file storage, and customer support.
• Professional advisors. Lawyers, accountants, and similar advisors when reasonably necessary.
• Legal and safety. When required to comply with the law, respond to lawful requests, enforce our agreements, or protect rights, property, and safety.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, in which case the recipient will be bound by terms at least as protective as this Policy.
• With your consent. When you ask us to share information, for example by including a quote of yours in our portfolio.

5. Third party services we use

The following are key third party services we currently rely on. Each has its own privacy policy that governs how it handles your information collected through its service.

Calendly

We embed Calendly directly on this website to let visitors schedule strategy calls. When you interact with the Calendly widget, Calendly collects information including your name, email address, scheduling preferences, time zone, IP address, and details about your browser and device. Calendly uses cookies and similar tracking technologies to deliver the booking experience and to operate its service.

By submitting a booking through the embedded Calendly widget, you agree to Calendly’s data processing practices. We have configured the widget to suppress Calendly’s own consent banner, so this Privacy Policy serves as your notice. For details on Calendly’s practices, see the Calendly Privacy Notice and the Calendly Cookie Notice. Calendly is operated by Calendly LLC, headquartered in the United States.

If you do not wish to share information with Calendly, you may book by emailing [email protected] directly instead of using the embedded widget.

Other service providers

• Stripe for credit card processing and subscription billing. Stripe collects payment card details, billing address, and transaction data necessary to process payments and prevent fraud.
• Google Fonts for serving brand typefaces. Google may receive your IP address when fonts are requested.
• Netlify for hosting this website. Netlify may log basic request information, including IP address, for security and operational purposes.
• Google Workspace for email correspondence and file delivery during engagements.
• Analytics tools that help us understand site usage on an aggregated basis.

This list may evolve over time. The current list of subprocessors used in active engagements is available on request.

6. Cookies and tracking

We use cookies and similar technologies to operate the site, remember your preferences, measure usage, and improve performance. The following categories of cookies and tracking technologies may be active on our site:

• Strictly necessary. Required for the site to function, including the embedded Calendly widget that lets you book a call.
• Functional. Set by Calendly and other embedded tools to deliver their booking and scheduling features.
• Analytics. Set on an aggregated, non identifying basis to help us measure site usage.

You can control cookies through your browser settings. Most browsers let you block or delete cookies from any site, including ours. Disabling cookies may affect parts of the site that depend on them, including the Calendly booking flow.

If you are accessing this site from the European Economic Area, the United Kingdom, or Switzerland, you can decline non essential tracking by adjusting your browser settings or by emailing [email protected] with your preferences before using the booking widget.

7. Data retention

We retain personal information for as long as needed to provide the services you have requested, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it. Engagement records, invoices, and contracts are typically retained for a minimum of seven years for accounting and legal purposes.

8. Your rights

General

You may ask us to access, correct, update, or delete personal information we hold about you. You may also opt out of marketing communications at any time. Email [email protected] with your request and we will respond within a reasonable timeframe.

For California residents (CCPA / CPRA)

If you are a California resident, you have the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information. We do not sell personal information. We do not engage in cross context behavioral advertising in a way that would constitute sharing under the CPRA.

You may submit a request by emailing [email protected]. We will not discriminate against you for exercising these rights.

For residents of the European Economic Area, the United Kingdom, and Switzerland

If you are located in the EEA, the UK, or Switzerland, you have rights under the GDPR or equivalent local laws to access, rectify, erase, restrict, or object to certain processing of your personal data, as well as the right to data portability and the right to withdraw consent where processing is based on consent. The legal bases on which we rely include consent, contract performance, legitimate interests, and compliance with legal obligations.

To exercise any of these rights, contact [email protected]. You also have the right to lodge a complaint with your local supervisory authority.

9. International data transfers

We are based in the United States. If you access our site or services from outside the United States, you understand that your information will be transferred to, processed, and stored in the United States and other countries where our service providers operate. We use appropriate safeguards where required by law for international data transfers.

10. Children's privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under the age of sixteen. If you believe a child has provided us with personal information, contact us and we will take steps to delete it.

11. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is perfectly secure, and we cannot guarantee the absolute security of your information. We encourage you to use strong passwords and to share sensitive credentials only through secure password managers as described in our Terms.

12. Links to other websites

Our website may link to third party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

13. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page. Material changes will be highlighted in our communications or on the site. Continued use of our website or services after a change indicates acceptance of the updated policy.

14. Contact us

For privacy questions or to exercise any of the rights described above, contact:

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. Your use of our website and services is also governed by our Terms of Service.